/
CallCenter (+39) 041 24 24
Login
/
/
The official tourism website
of the City of Venice
City of Venice

You are here

Wifi : Help Guide

 

Windows® users guide

Step 1
Click Start and Select Control Panel. In Control Panel go to Network and Sharing. Select Venezia Unica (VeniceConnected) from the network list and clic on Connect
Please Note: if VeniceConnected is not shown in the list of avaiable networks, you probably are out of network coverage
Please follow this link and move to a place where you can access the Venezia Unica (VeniceConnected) WiFi service.

Step 2
Connecting

Step 3
Your PC is connected to the Venezia Unica (VeniceConnected) WiFi

Step 4
Open your favourite web browser and go to any site (i.e. www.google.com)
You will be prompted for your (Username and Password).
If you are not registered, please buy your WiFi Pass: WiFi Pass 24hours , WiFi Pass 72hours oppure WiFi Pass 7days

Step 5
Please allow pop-up windows for this site.

Step 6
Save in Favourites your Session Page, so that you will be able to view all details and to disconnect when needed.
Please Note:You cannot connect to Venezia Unica (VeniceConnected) with more devices at the same time. You are alllowed to use one device at a time.To disconnect from Venezia Unica (VeniceConnected) click on Logout (on the lower right part of the Session Window).
Otherwise you can go to the WiFi network list (described in Step 1) select Venezia Unica (VeniceConnected) and disconnect from there. However, in this case, you will not be able to connect a new device before approximately 30 minutes

Step 7
You are now connected and free to browse the web.

Guide for other OS and mobile devices

Step 1
Access the WiFi network manager (according to OS and mobile device you use) and select the Venezia Unica (VeniceConnected) network.
Please Note: if Venezia Unica (VeniceConnected) is not shown in the list of avaiable networks, you brobably are out of network coverage
Please follow this link and move to a place where you can access the VeniceConnected WiFi service.

Step 2
Check you are connected to the Venezia Unica (VeniceConnected) WiFi network

Step 3
Open your favourite web browser and go to any site (i.e. www.google.com
You will be prompted for your (Username and Password).
If you are not registered, please buy your WiFi Pass: WiFi Pass 24hours , WiFi Pass 72hours oppure WiFi Pass 7days

Step 4
Save in Favourites your Session Page, so that you will be able to view all details and to disconnect when needed.
Please Note: You cannot connect to VeniceConnected with more devices at the same time. You are alllowed to use one device at a time. To disconnect from Venezia Unica (VeniceConnected) click on Logout (on the lower right part of the Session Window). 
Otherwise you can go to the WiFi network list (described in Step 1) select Venezia Unica (VeniceConnected) and disconnect from there. However, in this case, you will not be able to connect a new device before approximately 30 minutes

Step 5
Congratulations, you are now free to surf the net.

We recommend…

  • Gran Teatro La Fenice

    Guided tour: an expert guide will illustrate the history of the Opera House and its reconstruction.

    READ MORE

  • Le città in festa Primavera

    A rich calendar of events that will animate the entire municipality, involving all citizens

    READ MORE

  • Scala Contarini del Bovolo

    Come and discover The spiral staircase most impressive and valuable in Venice

    READ MORE

  • Biennale Arte 2017

    The title chosen by Christine Macel curator of the 57th International Art Exhibition is VIVA ARTE VIVA.

    READ MORE