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of the City of Venice
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How to use it

How to use it

Public Transport Bike sharing
Car sharing City car parks
Musei Civici Wi-fi

 

PUBLIC TRANSPORT

Venezia Unica City Pass is compatible with imob technology and methods of use for public transport are the same. Travel documents (e.g. urban or extra-urban tickets, subscriptions, “pay as you go”, etc.) are recharged within the Venezia Unica City Pass document itself, and can be purchased at the Venezia Unica network or from authorized sellers.

Please remember to always validate the card at the beginning of each journey and when you are changing means of transport. This can be done by nearing your pass to the “hand” icon at the centre of the validator.

To verify contents on your pass:

  1. Press  ?
  2. Ensure that the yellow led light is flashing. Then you have 3 seconds to near your pass to the centre of the validator
  3. On the display screen you will be able to see all the titles (services) present within your pass.

To validate several tickets (in the case of several people)

  1. Near the pass to the validator and wait for the green light
  2. Keep the pass in the centre of the validator and press + or – to change the number of tickets
  3. Press Ok

If you are asked to choose a type of ticket

If you have more than one type of ticket on your pass (i.e. urban and suburban tickets), or if the validator cannot automatically detect the appropriate contract, it will ask you for your choice.

  1. The red light will appear and “Scegliere contratto” (choose type of ticket) will appear on the display screen
  2. Keep the pass in the centre of the validator and press + to see all contracts
  3. Press ok when you have chosen the contract.


BIKE SHARING

The bike sharing-enabled Venezia Unica pass is the access key to take a bike from its rack. To do it, you just have to go to an AVM-licensed ticket point (Mestre P.le Candiani 34, Lido via Pisani 10, for more details visit the AVM website) and enable the service on your Venezia Unica pass, signing the applicable application form. At the same offices it is also possible to recharge your credit to use the service.

CAR SHARING

The car sharing-enabled Venezia Unica pass is the access key to take a car. To do it, it is necessary to fill in the applicable contract from the AVM website, sign it and send it by mail to the specified address. You will be contacted by AVM to make an appointment at the licensed offices to get the countersigned copy of the contract and the supporting material to use the service. That's when you may apply for your Venezia Unica pass to be enabled to access and use cars so you should take the pass with you.
 

CITYCAR PARKS

For City Garage (Autorimessa Comunale) subscribers it is possible to apply to have the VU pass enabled to open the garage bar. The form is available online on the AVM website
 

MUSEI CIVICI (CITY MUSEUMS)

Venice residents who will go to a Musei Civici ticket office showing their Venezia Unica city pass a free museum ticket will be issued, also valid for Venice born people.


WIFI CONNECTION - MUNICIPALITY OF VENICE

The Municipal Administration of Venice has created its own optical fibre- and wireless-based network infrastructure. The ownership of a broad-band network allows the city Administration to supply innovative services to those living in, working in, studying in or visiting Venice.
Free network access is reserved to Venice Municipality residents and to "city users"(workers, students, professionals who work in the Municipality of Venice).
To proceed to registration, it is necessary to fill in the online application on this link.

In the future Venezia Unica may also be used to access services offered by other managers: other museums and landmarks, events, gyms, discounts with partner stores, and much more.


Read Terms and Conditions of services

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